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Shipping
- With the exception of holidays, we will usually ship your package to you
within 24 hours to 10 days of receipt of
funds. If an item will be back ordered longer than 10
days, we will advise you and ask you if you wish to wait or receive a refund. We
will be glad to rush processing and filling your order at your request.
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- All our parcels are carefully wrapped to prevent breakage or damage.
Because an extraordinary amount of care is taken to pack each item for shipment
we have a flat US$5.00 charge PER ORDER for packaging and handling (covers the cost of the box, packing materials, wrapping paper, labels
and personnel to pack and physically take the order to the post office for
mailing). Actual Mailing Costs will be added to the packing
and handling fee. We make every attempt to keep the cost as low as possible.
Because of our already very low prices, we cannot absorb these out of pocket
costs to get the item safely to your door in the fastest way possible. If you
are able, please group all your purchases into one order so that only one
Packaging Charge will apply. If you are particularly concerned about damage during shipping, we can arrange to have the parcel insured.
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- Some parcels may be sent from Hong Kong. These parcels are
normally sent Air mail or Air parcel. Delivery times to the USA are about the
same for all the States: 7-10 business days from the time it leaves Hong Kong. The cost is the same for all 50
States.
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- We also ship products from a warehouse in Florida in the United States. Most
items will be shipped from the US warehouse for buyers in North America by UPS Ground. This means that you will receive the item
with 3-5 days (UPS) from when your order is paid for
and processed.
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Delivery Terms
- Shipping Policy: F.O.B. Point. Shipping terms are F.O.B. the warehouse. Freight may be prepaid by us and billed to the Purchaser. We reserve the right to select the method of transportation and the routing of shipment. A Purchaser requiring shipment by a method or routing other than that selected by us will be billed the increase in transportation charges.
- Delivery: Unless otherwise expressly agreed in writing, delivery of the product will be made F.O.B. the warehouse, and we reserve the right to make delivery in installments unless otherwise specified at the time of order.
- Shipping Errors: The Purchaser agrees to check shipments received from us to ensure their accuracy. If goods have been shipped in error by us or ordered incorrectly by the Purchaser, then the Purchaser shall inform us of this error within seven (7) calendar days.
- Loss or Damage on Shipments F.O.B. Warehouse: We shall not be responsible for any loss, damage or pilferage sustained in transit. Claims of such character should be made promptly by the Purchaser against the carrier. If we are notified in writing of such claims, it will lend assistance to secure adjustment. Valuation of shipment will be at carrier's standard rates unless otherwise specified by the Purchaser at additional cost.
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